Your feedback is important to us

We’re always looking for ways to improve our online experience for our customers. Please tell us what you think about the experience you have had on our website today. The survey will take about 3 minutes.

If you decided not to complete your application…

Why not have another go? You should be able to complete the online application over an average lunch break.

If you finish, but we ask you to provide more details…

We've received your application. We'll be in touch within 3-5 working days, we just need to check your details and we will get back to you if we need more information.

If your application gets declined…

We’re really sorry about that. We understand that this may be disappointing, but we can only approve applications that meet all of our criteria.

If you finished and your account was opened

Congratulations!  You’ve successfully opened your account. Your debit card will arrive in 3-5 working days. We’ll email you a welcome pack shortly, plus other useful info on how to make the most of your account.

Something else we can help you with?