Shared helping you manage your card

Other information Helping you to manage your card

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Designed to help keep you safe.

Setting up alerts in Credit Card Online Services


Setting up alerts means that we can alert you by email, text or both for:

  • Payment due date reminders
  • Fraud alerts
  • Alerts to help you manage your balance
  • Personal reminders

Receive alerts when we spot a suspicious transaction


Sometimes we spot what looks like a fraudulent transaction on your credit card - so to make sure, we’ll call you and check. Better still, why not join our free fraud text alert service?

Your network operator may charge you for texts received whilst overseas.



Icon expand Managing your card

Manage your card online, phone or mobile.


Online Banking

Credit Card Online Services

get up to date balances and pay your bill 



Switch off paper statements
Save paper and switch to online statements  


View transactions online
view earlier transactions

4 months 18 months

Email/text alerts
Reminders of your balance and when payments are due  


Balance transfers
Transfer balances from other credit/store cards    


Manage personal details
Cange your address and contact details online 

More about Online Banking 

More about Credit Card Online Services 

Icon expand Features and benefits

We'll help you get the most out of your credit card. 


Interest free credit

If you pay your balance (and your previous month's balance) in full and on time each month, you'll enjoy up to 56 days' interest free credit on all purchases once the 0% introductory interest rate has ended.

No annual fee
We don't send you a bill just for choosing a NatWest Credit Card.

Transfer money into your other bank accounts
You can transfer money from your NatWest Credit Card to any UK bank account. You'll pay the money transfer interest rate from the date of the transfer. The minimum transfer is £250. See rates and important information.

Cash advance
Your NatWest Credit Card gives you access to £750 a day (Student Credit Card £250 a day), from cash machines around the world. The amount you can withdraw depends on your credit limit, and there's a 3% handling fee - a minimum of £3. See rates and important information.

Pay bills using your card
Pay a bill using your NatWest Credit Card with our Credit Card Online Services.


24/7 Telephone banking
Managing your card online is easy but not always convenient. NatWest also gives you the option to manage your card 24/7 with telephone banking.

Fantastic discounts
Save money with a range of retailers when you spend on your NatWest Credit Card, check out the great deals offered through MasterCard.

Use your card worldwide
MasterCard is accepted in over 200 countries and in over 30 million locations worldwide, wherever the MasterCard acceptance mark is displayed.

Find out more about using cards abroad and for details of fees and exchange rates.

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