Talk to us right now
Appointments available 24 hours a day, 7 days a week.
It's a secure and easy-to-use way of talking to us face-to face on a Zoom video chat, just like when you talk to your friends and family. All you need is a device with a camera or webcam and good connection to the internet.
Join a video chat with one of our expert colleagues and we can look at your finances together, helping you focus on your financial goals and needs.
It could be for life moments like planning a wedding, getting a new car or buying your first house. If it's something like day-to-day enquiries or account admin, you can use Online Banking, the NatWest app or ask Cora our digital assistant.
Then, choose somewhere private to have the chat, get comfy and you're good to go.
Video Banking requires a device that has a camera or webcam, and connection to the internet. Video Banking may be recorded.
Online Banking available to customers aged 11+ with a NatWest account. App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
We need you to watch a video which covers how we use and share your personal information.
You'll only need to watch it once. Watching it saves you time by not having to go through it on the chat.
You have two choices. You can speak to us immediately if we're available or choose a time that suits you.