A directory for your local banking services
All your local banking services in one handy place
You can now quickly and easily find your local banking services in one place to help you with banking face-to-face should you need to.
Branch banking
With branch banking you'll be able to deposit cash, make payments and transfers, use our ATM's, cash deposit machines, Coin In Machines, chat to a digital expert and more.
Can't get to a branch? Book a Video Banking or telephone banking appointment.
Learn about what you can do in your local branch here.
Video banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
Planning to visit on a Saturday?
Please see our branch locator for full details of opening hours for your local branch.
On Saturdays, we’ll be here to help you with any enquiries, and you can safely and easily use our automated services to:
- Take out cash
- Check your balance
- Pay in cash or cheques
- Pay bills
- Transfer money between your accounts
Our counter service is available during weekdays. On Saturdays, our colleagues will be on hand to help you use our automated services.
Mobile branches
A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills.
They visit specific locations for up to 6 days a week throughout the year (except Christmas Day and Bank Holidays)
If you have a disability, are elderly or find it difficult to use our services, talk with our team and they’ll be happy to make reasonable adjustments to suit your needs and demonstrate how we can help
Covid-19 notice
The safety & wellbeing of our customers & colleagues is our priority and in line with UK Government guidance we have taken the difficult decision to pause our mobile fleet service. We carefully review the latest guidance alongside our own health and safety standard and procedure. We plan to resume our Mobile Bank routes where there are no local travel restrictions in place on a phased basis.
If you need to carry out a specific transaction that cannot be done through the mobile app or Online Banking then you can find your nearest branch here.
Mobile branches available in selected areas.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
Community Bankers
Our professionally qualified Community Bankers will come to you. Meeting you where it's most convenient – whether that's in the library, your place of work, clubs, leisure centres or even your home.
Our Community Bankers help you understand how to manage your finances through our financial health checks. Their role is also to help you understand our many ways to bank and to deliver important local events on fraud, scams and online security to help you keep your money safe.
Covid-19 notice
Due to the current pandemic our Community Bankers are offering their services over Video Banking. You can learn more about Video Banking and book an appointment here.
Video banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
Community Banking available in selected areas.