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Feel confident banking on the app

Smarter day to day banking with the app

What is the NatWest banking app?

The NatWest app is essentially banking on your mobile phone, it's like Online Banking but better with added features and the benefit of being able to bank from anywhere. What's not to like. 

How does it compare to Online Banking?

The app is available for phone and tablet devices. If you don't have Online Banking yet you can download the NatWest app and register for both services at once.

Stay safe

We know technology can be scary at times. That's why we put your security first when it comes to banking with us.

Banking on the NatWest app is quick and easy

When downloading the app we want you to feel confident that you'll be able to understand exactly what the app has to offer. Select the options below to see how the app can help you carry out your day to day banking needs.

Get the app

Search for 'NatWest Mobile Banking' in your app store - where you normally download your apps.

Step-by-step guide

  1. Open the NatWest app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’.
  2. Enter your Online Banking customer number. Don’t have these? Tap 'What's my customer number?'.
  3. Enter the characters from your Online Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'.
  4. Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Online Banking to update it, then return to the app in 3 days to finish registering.
  5. Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
  6. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money