Confirm online payments in the app
With our latest app update you'll now be able to authorise your online purchases directly in the app.
Ultimately saving you time and giving you peace of mind.
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Feel confident banking on the app
Smarter day to day banking with the app
What is the NatWest banking app?
The NatWest app is essentially banking on your mobile phone, it's like Online Banking but better with added features and the benefit of being able to bank from anywhere. What's not to like.
App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
How does it compare to Online Banking?
The app is available for phone and tablet devices. If you don't have Online Banking yet you can download the NatWest app and register for both services at once.
Stay safe
We know technology can be scary at times. That's why we put your security first when it comes to banking with us.
Banking on the NatWest app is quick and easy
When downloading the app we want you to feel confident that you'll be able to understand exactly what the app has to offer. Select the options below to see how the app can help you carry out your day to day banking needs.
What can the app do?
Get started with the basics
Making payments on the app
With the NatWest app you can quickly and easily make all types of payments.
To give an idea of the type of payments available and how you can carry them out, we've pulled together a handy list below.
Payment limits and criteria applies.
Transfer money
Transfer money between your NatWest accounts in seconds with the mobile app.
To do this you would:
- Log in to the app
- Click on 'transfer' below the account you would like to transfer from
- Choose the account you would like to make a transfer to
- Enter amount you wish to transfer and click ‘Make transfer’. You can set up a transfer to leave your account up to 120 days (four months) in the future. When setting up a transfer to be made in the future, simply select ‘send later’ and choose when you want the transfer to happen
- Confirm payment on confirmation screen and select 'Make transfer'
Manage Direct Debits
View and cancel you Direct Debits in just four steps.
- Log in to your app
- Select the account that the Direct Debit is set up for
- Select the 'Direct Debits' section
- Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen
You have up to 8.20pm on the day the Direct Debit is due to cancel it.
Manage standing orders
- Log in to the mobile app
- Select the account that the standing order comes out from
- Select the 'Standing Orders' option
- Select the standing order you want to amend
- Select 'Amend' in the top right of the screen
- Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency
- Review and confirm the details. Done. Sorted. Finished.
To amend or cancel a standing order via the app you must give two working days notice.
Ready to get started with the app?
If you're feeling confident about banking on the app then why not download it today and experience smarter banking?
See your spending and budgets
Spending will put your transactions in to categories, giving you a detailed view of where your money is going.
Available to customers aged 16+. Only available for Personal and Premier Current accounts.
Your accounts in one place
View your balances and transactions on selected account types held with other participating UK banks using the NatWest app.
You must be registered for your other banks online banking.
Freeze or unfreeze your cards
If you've misplaced your debit or Mastercard credit card, you can lock it until you find it. Card been lost, stolen, damaged? The quickest way to report this is with our app.
Get Cash without your card
With Get Cash you could receive a unique code on our app which lets you take out cash at our branded ATM's when you don't have your card to hand.
Withdraw up to £130 every 24 hours with Get Cash, as long as it's within your daily withdrawal limit. You must have at least £10 available in your account and your card must be active.
Add loyalty cards
With My Loyalty Cards you could clear out your wallet of bulky cards. Store your loyalty cards digitally using our app and scan in store.
My Loyalty Cards is available to customers aged 18+.
Know your credit score
You can now check your credit score quickly and easily from our app. Available once opted in through the app.
Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion
Ready to get started with the app?
If you're feeling confident about banking on the app then why not download it today and experience smarter banking?
Choose where your debit card can be used
In the latest app update you'll now be able to choose the types of payments you're able to make with your debit card which include contactless, in-person, online or over the phone.
To access these new controls you'll need an active debit card.
Access MyRewards directly from the app
To do this log in to the app, select ‘MyRewards’ and tap ‘View Statement’, ‘Earn Rewards’ or ‘Exchange Rewards’.
To be eligible for a MyRewards account you must have one of our Reward current accounts range and/or a Reward credit card.
Depending on the accounts you have, you may not be able to view MyRewards using the app. You can still view these online.
A Newsfeed for your Spending and budgets
Get insights and updates on your spending and budgets with our new Spending Newsfeed.
Available to customers aged 16+. Only available for Personal and Premier Current accounts.
Get the app
Search for 'NatWest Mobile Banking' in your app store - where you normally download your apps.
Step-by-step guide
- Open the NatWest app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’.
- Enter your Online Banking customer number. Don’t have these? Tap 'What's my customer number?'.
- Enter the characters from your Online Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'.
- Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Online Banking to update it, then return to the app in 3 days to finish registering.
- Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
- If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.
Get the app
Experience the quickest way to manage your money
Get the app
Experience the quickest way to manage your money
