Change your account names
You can change the names of your accounts as they appear in your Mobile app and Online Banking, so that they’re easier to recognise.
This will make your Mobile app and Online Banking easier to use, but your personalised account names won’t appear on your paper statements. It’s a good way of recognising your accounts at a glance. You can return to the original account name at any time.
App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
Changes to this service
We know fraudsters are taking advantage of coronavirus. To help protect you we have turned off the account nickname functionality within Mobile and Online Banking until further notice. Please accept our apologies for any inconvenience this may cause. If your account nickname has been changed and it wasn’t you who requested this then this is fraud and you should contact us immediately.
We’ll never contact you unexpectedly and ask you to move money to another account or provide your security details. For more information and support please visit our security centre.