Your information is made up of all the financial and personal information we collect and hold about you/your business and proprietors, officers and beneficial owners of that business and your transactions. It includes:
Information you give to us
Information that we receive from third parties
including other RBS group companies, third parties who provide services to you or us, and credit reference, fraud prevention or government agencies and other banks (where permitted by law)
Information that we learn about you through our relationship with you
and the way you operate your accounts and/or services, such as the payments made to and from your accounts
Information that we gather through cookies or similar tracking tools
(e.g. pixels) when you use our websites, internet banking, mobile banking app or web chat services. Advertising or targeting cookies or similar technologies may also be used to track your responses to particular adverts, messages or forms, which helps us to ensure we present you with the most relevant content in the future.
Information that we gather from the technology which you use to access our services
(for example location data from your mobile phone, or an IP address or telephone number) and how you use it (for example pattern recognition)
Information that we gather from publicly available sources
such as the press, the electoral register, company registers and online search engines. Information that you make public on social media e.g. Facebook, Twitter.