Simplicity of switching your Current Account
Want to keep your banking all in one place? It only takes 7 days and your Direct Debits will be moved over, and all the tricky admin bits will be covered.
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Personal banking
How can we help you today?
Get a free gift on us, for inside or outside your home
If you take out a new home insurance policy with us online by the 27th August, we'll give you a free gift. You can choose from either:
- A Philips wireless TAS3505 speaker
- An ENER-J smart outdoor Wifi camera
Underwritten by U K Insurance Limited.
Coronavirus Scam advice
We’ve seen an increase in criminals exploiting the coronavirus and using this as part of their scam tactics.
Stay alert to suspicious phone calls, texts or emails from anyone claiming to be from the bank or other trusted organisations.
- We’ll never ask you to share your full PIN, password.
- We'll never ask you to share your card reader code.
- We'll never ask you to share one time passcodes sent to you to log into Online Banking or to register for the Mobile App.
- We’ll never ask you to move money from your account to keep it safe.
For more information on different types of scams visit our Security centre
Get straight to the help you need
See our helpful hub page for guidance on managing your money and making banking better.
Protecting the Future
We're committed to becoming carbon neutral in 2020 and climate positive in 2025.
Independent service quality survey results - Personal Current Accounts
As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family. Feb 2020.