Contact Us - Support | NatWest Premier

Child sitting on sofa with dog

Get in touch

Banking where and when it suits you

Get in touch

How can we help?

Premier 24 Customer Support
  
Make transfers, payments and international payments, manage your direct debits or book an appointment with your Premier Banking Manager

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

Reward Black Account - Membership Services

Use or claim your Reward Black Account benefits.

Telephone 0345 601 7188
International +44 2392 660 340
Minicom 0345 600 0512

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

I have a different Reward Account?

 
NatWest Premier is available to all customers with a sole income of at least £100,000 or a joint income of £120,000 paid into their NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

Available to all customers with a sole income of at least £100,000 or a joint income of £120,000 paid into their NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

Coffee cup
Add your signposting title here… Become a Premier customer

You’ll enjoy a more tailored experience with a dedicated Banking Manager.

The service is free and is here to make your life easier and run more smoothly.

Upgrade to Premier Banking

Help when you need it, 24/7

Mobile App

Get our mobile app

Online Banking

What's new in online banking

WebChat

Chat with our team online

Our dedicated WebChat team is on hand 24/7, to help you. They can help you with things like:

  • Real-time balances and up-to-the-minute statements;
  • Online banking and the mobile app;
  • Instant transfers between your NatWest accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders; and
  • Arranging a free financial review with your Premier Banking Manager.


  
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

Telephone

Telephone banking

Wherever you are – home or abroad – call Premier 24 at any time, day or night. They can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Arranging a free Financial Health Check; and
  • Booking an appointment with your Premier Banking Manager

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395


I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

Book an
Appointment


Your Premier Banking Manager is there to support you with any queries that you may have, so give us a call and set up an appointment.

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395



Membership Services
Reward Black Account


Use or claim your Reward Black Account benefits.

I have a different Reward Account?

Telephone 0345 601 7188
International +44 2392 660 340
Minicom 0345 600 0512

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

 

Add your signposting title here... Not a Premier customer?
Discover Premier Banking
Set Tab for lightbox