Whats new in Online Banking

What's new in Online Banking

What's new in Online Banking

Find out about the latest updates to your Online Banking below...

Online Banking is available to those aged 11 and over with an eligible NatWest account.

Latest improvements

Making bill payments

We have made it quicker and easier to make a new payment through Online Banking.

  • When creating a new payment using Online Banking, we’ll now tell you if we recognise the account details you’ve entered and give you the option of selecting the company you’re paying from our list of common payees. 
  • This improvement will help to give you added confidence when setting up a new payment.
  • You can also choose to continue to enter the details manually if you prefer.
Make a payment
Bill payments

Change a payment reference

Change a payment reference when you pay a business or individual

  • We’ve made it simpler to change the payment reference when sending a payment.
  • You now have the option to change the current reference for a payee within the same screen.
  • If you run a business it is now easier to change the reference when paying various invoices or individuals.
  • This option will quickly help you to better manage and keep track of your outgoing payments.
Manage your references
Change a payment reference

Other changes

We have improved the registration and re-registration process.

Should you need to register or re-register for Online Banking, we have made this process even quicker. We have reduced the number of steps needed to register, allowing you to get online faster than ever before.

NatWest Invest

NatWest Invest is a brand new way to invest online. You decide the time, and you decide the level of risk. 

It’s simple, you have control, and the beauty of it is you can invest:

  • From just £500
  • With a monthly contribution from £50
  • Into a stocks and shares ISA
Learn more about NatWest Invest

The value of investments can go down as well as up, so you could get back less than you invest. NatWest Invest doesn't provide you with investment advice.

NatWest Invest
Show me how...

Do more with your Online Banking by visiting our ‘show me how to…’ page.

Here you will find all the information you need to make the most of your Online Banking.

Show me how to
Show me how
Past updates

Savings interest rates

Check your savings interest rates.

Every savings account will now show a ‘View our interest rates’ link below your balance on the account summary screen.

This link can also be seen when viewing transactions on a savings account and when viewing a statement.

View your savings interest rate

Credit cards abroad

Using your credit card abroad.

Now you can register your travel plans via Online Banking at least 24 hours before your trip and we'll do our best to ensure your holiday spending with your credit card isn't affected at all.

 

You can set this up through your Online Banking all you need to do is:

  • Log in to Online Banking
  • Select 'Cards' from within the left hand menu
  • Select 'Using your credit card abroad' on the page
  • Register your travel plan details

Credit card statements

View and download up to 7 years worth of credit card statements.

Download, save and print a PDF version of your statement in OnlineBanking.

 

  • Simply go to ‘Statements’ and within ‘Your personal credit cards’ you will now see the additional link ‘View, save and print PDF statement transactions (up to 7 years)’.
  • Note: If you need an official statement, as proof of address for example, you can get this through Credit Card Online Services.
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