Show me how - Online banking | NatWest

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Discover how to get the most from Online Banking

Online Banking is available to customers aged 11+ with a NatWest account. The mobile app is available on most smartphones to NatWest customers with Online Banking and a UK mobile number.

 Top tip: 

Did you know you can withdraw cash from a NatWest ATM without needing your card by using our Mobile App. Find out more

 

Your new Online Banking Mailbox

  • Your Online Banking Mailbox allows you to securely receive and access important mail we’ve sent you in electronic format. 
  • You can view, download or print PDF copies of your mail whenever you like.
  • We will automatically send eligible mail to your Online Banking Mailbox as well as sending a paper copy by post. If you don’t need the paper version, you can choose to go paperless by selecting the 'Paperless settings' option in the left hand menu within Online Banking.
  • We’re continuing to make more letters available to access online. You can now receive selected account opening letters to your Mailbox, so if you’re opening a new savings account, current account or personal loan you’ll see your new account documents in your Mailbox.
Find out about our latest updates

Guide to your Online Banking Mailbox

Get the UK's 'Best Banking App'

Have you downloaded the UK's 'Best Banking App'? The NatWest app has won the British Bank Award 2017 for best mobile banking app.

Get the app

App available on most smartphones to NatWest customers with Online Banking and a UK mobile number. 

British Bank Awards winner mobile banking app 2017
Add your signposting title here… Learn more about banking online

 Top tip: 
Did you know you can now view, print or save up to 7 years of transaction history for your credit card within Online Banking. Find out how 

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