Payments on your mobile banking app | NatWest

Person using NatWest Mobile banking app

Making mobile payments

Payments are simple and secure with our mobile banking app

Get the app

App available to Online Banking customers with a UK mobile number

Pay Someone New

Add your signposting title here… Have you tried to 'Pay Someone New'?

Did you know you can pay a person up to £250 without a card reader using our mobile banking app? All you need is the account number and sort code of the person you want to pay.

You must be 16 and over and have the available funds in your account (including overdraft). There is a maximum of 5 payments totaling £250 per day, separate from Get Cash and daily withdrawals limits. The payee details will not be saved. 

Handy ways to pay and receive money

Make payments up to £250 instantly without a card reader

Need to pay a friend or the plumber? Make payments of up to £250 securely, with just an account number and sort code.

You can find 'Pay Someone New' at the top of your Payees List when making selecting to make a 'Payment' from your account.

 

Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.

 

  • The payment details will not be saved.
  • You must be aged over 16 and have available funds to send from your account (including any overdraft facility).
  • Maximum of 5 payments totaling £250 per working day, which is separate from daily withdrawal and Get Cash limits.

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

 

Simply follow the on screen instructions to have an activation code text to you. This code will go to the mobile number we hold for you on our records.

 

Watch how easy it is

Don't have someone's bank details? Send money using their mobile number

Split a taxi or go halves on dinner, with Pay Your Contacts you don't to need to swap bank details.

Choose a person from your Contact List or type a new number. You can pay anyone with a NatWest, Royal Bank of Scotland, Ulster, NatWest Offshore or Isle of Man mobile app, or registered for Paym. The person will receive the money instantly.

 

Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.

 

Important information

 

  • You must have available funds to send from your account (including any overdraft facility).
  • There is a maximum payment of £250 a day, which is separate from daily withdrawal and Get Cash limits.

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

 

Simply follow the on screen instructions to have an activation code text to you. This code will go to the mobile number we hold for you on our records.

 

Explore with our demo

Customers of other banks can send you money using Paym

Paym is a service available to most of the UK’s leading banks and building societies that allows people to send you money using just your mobile number.

To register, open the app and select Paym from the 'More' menu. You’ll find all the registration details there.

  • Paym is available on most personal accounts.
  • When registering you need to select the account in which you wish to receive payments.

After you’ve registered, your friends just need to use their bank’s own mobile app to send you money using Paym. They don’t need to know your account number or sort code. All they need is your name and mobile phone number and they’ll be able to send money to your account.

 

Paym Terms and Conditions (opens in a new window)

Forgot to pay the water bill? You can do it straight from your banking app

Our app contains a list of the most popular and frequently used utility, local authority and credit card companies.

Select 'Pay someone new' within the app where you will be able to select from a list of companies, add a reference and choose the amount. Once confirmed payments are normally received within 2 hours.

 

Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.

 

Important information

 

  • The payment details will not be saved.
  • You must be aged over 16 and have available funds to send from your account (including any overdraft facility).
  • Limits apply, the app will notify you of the limit once you have selected the company you wish to pay. 

It's just a few taps to pay someone from your list of saved payees

If you have paid a person via Online Banking with your card reader their details will be saved in your banking app for quick access the next time you want to make a payment.

Just select 'Payments' and scroll through the names to select the correct person, type the amount and click send. The money will leave your account instantly.

 

Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.

 

Please note that to make payments to your saved payees within the mobile app you will need to make the first payment to that person through Online Banking using your card reader.

Withdraw cash without a card

Forgotten your debit card? No problem - you can still take cash out with our app.

Just open up your app, click ‘Get Cash’ at the bottom of the screen and select how much you’d like to withdraw (up to £130). Click ‘next’ and we’ll give you a secure code to enter at any NatWest, Royal Bank of Scotland (in Scotland) or Tesco cash machine.

 

You can use this service twice every 24 hours, but can only have one cash code at a time. If the code expires, the money will go back into your account within 24 hours.

Try our iPhone demo 

Try our Android demo 

Important Information

 

You must have at least £10 available funds to withdraw from your account (including any overdraft facility) and an active debit card for your account.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code. 

No need to stand in a branch queue to cancel your Direct Debit

Set up, amend and cancel your standing orders and Direct Debits using your banking app. 

Open up the mobile app to set up standing orders to saved payees, companies or between your own accounts. You can view the status of your regular payments, check the details, keep an eye on the next payment date and cancel future payments.

 

  • To amend or cancel a standing order from within the mobile app you must give two working days notice.
  • To cancel a Direct Debit from within the mobile app you have up until 8.20pm (UK time) on the day the payment is due. At or after 8.20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it.

For more details on setting up and cancelling regular payments and timescales, visit Support Centre.

 

See it with our demo

Add your signposting title here… New ways to pay with your mobile

You can tap and pay with your mobile phone just like you can with your contactless card.

 

 

It's easy to set up and safe and secure.

Apple Pay

Android Pay™

Set Tab for lightbox