The best way to...

Talk to a mortgage adviser

Online step by step

  • Visit the mortgages section of our website
  • Click on the ‘Call us/free call back’ button
  • Click on the ‘Chat now’ button
  • Enter your details along with the branch, date and time you’d like your appointment
  • Click on ‘Start chat’ to arrange the appointment

Telephone step by step

  • Call 08457 888 444 (Minicom 0800 404 6161), follow the options to speak to a customer adviser. Calls may be recorded
  • Once you’ve answered some security questions, the adviser will pass you to a colleague
  • The colleague will book an appointment for you at the most convenient branch

In branch step by step

  • Visit your local/most convenient branch or give them a call to arrange a time to speak with a mortgage adviser
  • If you need to find out the nearest branch to you, use our branch locator 
Branch locator
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