Benefits of Online Banking

Getting the most from Online Banking

Get started today
Online Banking available to those aged 11 and over who have a NatWest account

Pay bills, set up alerts and manage your accounts

You can do more online


Go paperless

Online statements

Great reasons to go paperless:

  • The PDF format can be easily printed and used as proof of your identity, address or income
  • You can view up to seven years of statements securely online, and you can download and save them
  • Added security - fraudsters like paper statements - without them it's harder to steal your identity
  • Cut the clutter - we do the filing for you, as your online statements are stored on our secure server
Register for Online Banking and go paperless

Keeping you secure


Online and mobile security promise

More about security


Help with Online Banking

Problems logging in?

Everybody does it - pressing the wrong key while logging in. You get two attempts before you get locked out, but it's easy to reset your details.

If you can't remember your customer number, PIN and/or password, you can reset your details using the link below.

Reset your Online Banking information

Keep an eye on your accounts

Text alerts

Switch on text alerts to make everyday banking easier. You can choose to get a weekly balance alert straight to your phone on whichever day suits you best.

More about alerts

Which browser are you using?

System requirements

We've made sure that Online Banking works with a range of devices, including PCs, Macs, tablets and mobile devices, and with a range of different browsers.

More about requirements

Online Banking

System requirements

We've made sure Online Banking works with a wide range of PCs and Macs. So the chances are you're ready to start banking online.

You can even use Online Banking on many portable devices, like iPhones.

PC requirements

Windows Operating System


Microsoft Internet Explorer


Google Chrome


Please note: Some older versions of browsers may not be compatible with our Online Banking service.

Mac requirements





Google Chrome

Opera 10

Please note: Some older versions of browsers may not be compatible with our Online Banking system.

Portable devices (like iPhones)

You can typically access our Online Banking service from portable devices such as iPhones, even though we don't officially offer helpdesk support for portable devices.

The mobile app is available to NatWest personal account customers with a debit card, Online Banking and a UK mobile number starting 07 on selected smartphones.

Download our Mobile Banking app today

Using a different setup?

You may be able to access Online Banking using Linux with a supported browser.


Next steps

Get started online

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