Benefits of Online Banking

Getting the most from Online Banking

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Online Banking available to those aged 11 and over who have a NatWest account

Pay bills, set up alerts and manage your accounts

You can do more online


Go paperless

Online statements

Great reasons to go paperless:

  • The PDF format can be easily printed and used as proof of your identity, address or income
  • You can view up to seven years of statements securely online, and you can download and save them
  • Added security - fraudsters like paper statements - without them it's harder to steal your identity
  • Cut the clutter - we do the filing for you, as your online statements are stored on our secure server
Register for Online Banking and go paperless

Keeping you secure


Online and mobile security promise

More about security


Help with Online Banking

Problems logging in?

Everybody does it - pressing the wrong key while logging in. You get two attempts before you get locked out, but it's easy to reset your details.

If you can't remember your customer number, PIN and/or password, you can reset your details using the link below.

Reset your Online Banking information

Keep an eye on your accounts

Text alerts

Switch on text alerts to make everyday banking easier. You can choose to get a weekly balance alert straight to your phone on whichever day suits you best.

More about alerts

Getting the most from Online Banking

System requirements

We've made sure that Online Banking works with a range of devices, including PCs, Macs, tablets and mobile devices, and with a range of different browsers.

More about requirements

Online Banking

System requirements

We've made sure Online Banking works with a wide range of laptops, PCs and mobile devices. 

PC requirements

Windows XP or later, including Vista and Windows 7


  • Internet Explorer version 7 and above
  • Firefox 3.5 and above 
  • Google Chrome 8 and above
  • Safari 4 and above
  • Opera 10.0 and above
  • AOL 8.0 and above 

Mac requirements

OS X 10.4 or later


  • Safari 3.2 and above
  • Firefox 3.5 and above
  • Google Chrome 8 or above
  • Opera

Please note: Some new versions of supported browsers may not be compatible with older operating systems.

Next steps

Get started online

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