Online Banking

When you sign up you can use Telephone Banking as well!

Get started Already online? Go Mobile

Online Banking available to those aged 11 and over who have a NatWest account. App available on selected smartphones, to personal current account customers with a debit card, Online Banking and a UK mobile number

Take your banking with you

The NatWest Mobile Banking app


Our app is easy to use, helping you manage your money at a time and place that suits you

Do more with our app


The fast way to access your money, make payments, and much more

See what you can do


Keeping your money secure is our number one priority – especially on our Mobile app.

About app security

View and print statements and more

You can do more online

Save and print your statements

Report your lost debit card

Online Banking

Report a lost debit card

You can report a lost debit card and order a replacement in Online Banking. Your lost card will be cancelled so it can't be used, and you can continue to use the same PIN when the replacement card arrives.

How do I report my card as lost?

Login to Online Banking, choose 'cards' from the left hand menu and click on 'Report your debit card as lost'.

Please note: If your debit card has been stolen or you think someone else might have access to your PIN, please contact us immediately so we can cancel the card and issue you with a new PIN.

Contact us if your card has been stolen


Messages in Online Banking

Customer number and Activation code

How to get into Online Banking

Customer number

Activation code

couple looking serious having breakfast discussing financial difficulty laptop article

Step by step guide

Want to know how to get started?

Our step by step guide tells you how to get started with Online Banking, whether you have a debit card or not!

Step by step guide

We make Online Banking secure

We have a number of security features to protect you

Free Rapport software

Making payments safe

Text alerts

Switch guarantee logo

Not banking with NatWest?

Make NatWest your bank today!

Moving your banking to us is simple and hassle-free. With the Current Account Switch Service you can switch your banking from another bank or building society in just 7 working days. Simply choose a new current account, and tell us on the form that you'd like to switch.

Find a new current account

Next steps

Get started online

Start Online Banking now
Set Tab for lightbox