Online Banking

When you sign up you can use Telephone Banking as well!

Get started Already online? Go Mobile

Online Banking available to aged 11+ with a NatWest account. App available on selected smartphones to those with Online Banking, a debit card and UK mobile number

Take your banking with you

The NatWest Mobile Banking app


Our app is easy to use, helping you manage your money at a time and place that suits you

Do more with our app


The fast way to access your money, make payments, and much more

See what you can do


Keeping your money secure is our number one priority – especially on our Mobile app.

About app security

Online banking

What's new in Online Banking.

We are listening to your feedback and have made some new changes to Online Banking;

  • A new look and feel which will just be like the website 
  • Amend a payment reference without a card reader 
  • Order a PIN reminder for your debit card
  • Request an increase or decrease to your credit card limit 
  • Report a lost credit card and order a replacement
  • Order a replacement for a damaged credit card 
Log into Online Banking

Customer number and Activation code

How to get into Online Banking

Customer number

Activation code

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Step by step guide

Want to know how to get started?

Our step by step guide tells you how to get started with Online Banking, whether you have a debit card or not!

Step by step guide

We make Online Banking secure

We have a number of security features to protect you

Free Rapport software

Making payments safe

Text alerts

Switch guarantee logo

Not banking with NatWest?

Make NatWest your bank today!

Moving your banking to us is simple and hassle-free. With the Current Account Switch Service you can switch your banking from another bank or building society in just 7 working days. Simply choose a new current account, and tell us on the form that you'd like to switch.

Find a new current account

Next steps

Get started online

Start Online Banking now
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