NatWest's Mobile Branch Banking Service

A vital banking service for rural and semi-rural communities

If you live in or visit a rural community, our mobile branch bank could be the answer you’re looking for.

The NatWest Mobile Branch Banking service operates 5 days a week, all year round except for Christmas day / Bank Holidays and can accept deposits, cash withdrawals, bill payments, and all vehicles have an on-board customer phone facilities for contacting central areas to enquire about products and services.

The Mobile Bank service is available in the following areas:

Customers visiting the mobile branch bank will be able to carry out a range of personal banking transactions onboard, including:

  • Cashing cheques
  • Making account deposits
  • Paying bills
  • General account and product enquiries

Our Mobile Branch staff are happy to help Customers contact main areas of the bank so they can make enquiries or get quotes for all of NatWest's major products, such as loans, credit cards and insurance. This can prove vital to customers unable to get to a traditional High Street branch.

If a Mobile Branch hasn't arrived at its destination, it could be delayed due to a number of reasons including mechanical failure, adverse weather or traffic delays. Customers with accounts in England and Wales can contact us on 03457 888444 for any enquiries.

Should any of our mobility restricted or elderly customers have difficulty in accessing the services provided by their Mobile Branch we would encourage them to speak directly with a member of staff so that we can investigate how we can make a reasonable adjustment to ensure they can access the service they require.

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