Mobile Banking

Lose some 'wait' this year!

Get the app Move your banking to NatWest to get the app
App available on selected smartphones, to personal current account customers with a debit card, Online Banking and UK mobile number 

Customer information

Our new improved iOS apps are now available!

Apple users can access the App Store now to download the app or to see whether they are using the latest version.

We’d love to hear what you think. We consider all feedback for future updates.

Try our new iPad app Statement
  • iPad app has been significantly improved with a new design and is easier to navigate. 
  • You can now view full account statements showing up to 7 years worth of transactions.
Log in using your fingerprint

Touch ID

Log in to the app using your fingerprint

A quick and convenient way to login to your app using the fingerprint you registered under Touch ID. This option is available to iPhone 5S, 6 and 6 Plus users with an iOS8 or higher operating system. Simply login once you’ve updated the app and go to the ‘More Menu’ to enable this option.

How to register

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Step 1 - Make sure that you have Touch ID enabled on your iPhone. 

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Step 2 - Make sure you have downloaded the latest version of the NatWest iPhone app from the app store.

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Step 3 - When you log in to the app you will see this screen and you can choose to enable Touch ID (to turn it off at any point, go to the app's 'More' menu).

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Step 4 - Once you launch the app after enabling Touch ID, you will be able to log in using either Touch ID or your app passcode.

Get the app
  • A quick and convenient way to login to your app using your fingerprint registered under Touch ID
  • Option is available to iPhone 5S, 6 and 6 Plus users with an iOS8 or higher operating system
  • Simply login once you’ve updated the app and go to the ‘More Menu’ to enable this option 

Mobile Banking

Why bank on Mobile 

2015 is here - Lose some ‘wait’ this year!

We all lead busy lives and nobody likes waiting. Mobile Banking allows you to instantly check your balance, transfer money between your accounts and make payments.

The NatWest Mobile app lets you lets manage your money on the go. Check out our short video to see how the app can help make life that little bit simpler.  

What can you do with the app

Take your banking with you

The NatWest Mobile Banking app


Our app is easy to use, helping you manage your money at a time and place that suits you

Do more with our app


The fast way to access your money, make payments, and much more

See what you can do


Keeping your money secure is our number one priority – especially on our Mobile app.

About app security

Mobile Banking 

It's easy to get started 

Mobile Banking

How to get into the app

To use the mobile app, you need to be set up for NatWest Online Banking. When you sign up for this, you will get a Customer Number which is your date of birth (DDMMYY) followed by 4 digits. This is shown on the screen and also emailed to you.

You need to enter your Customer Number when you activate the Mobile app, if you don't know what this is, you can enter a few details following the link below to retrieve your Customer Number.

When you have this number, you can go back into the app at the point you left, enter the Customer Number and continue to get instant access to Mobile Banking.  

Get your Customer Number Step by step guide

Add your signposting title here…

Text Alerts

Alerts are a simple way to keep you up-to-date with your accounts. They can help you manage your money, avoid or minimise overdraft fees and also let you know if there's any unexpected activity.

Available to Natwest personal customers aged over 11, with an eligible account, and a valid UK mobile number or email address.

Find out more about Text Alerts

Next steps

Current accounts

Want the app but don't have an account with us?


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