Visit our hub to find information on the referendum result and what it may mean for you.
We’re sorry you need to complain. You can get in touch with us by WebChat, via an online form, calling or writing to us, or by visiting your nearest branch.
Cookies are very small text files that are stored on your computer when you visit some websites.
A common strategy fraudsters may use is to pose to be a known company that you may use and advise that you have over payed a payment in the past and that you are owed a refund. The fraudsters would then try to get you to use your card reader to be able to process the refund.
Follow these simple tips to help protect yourself from scams:
Tick Only ever pay money to people or companies you know and trust
Cross The Bank will never call to ask you to make a payment or use your card-reader
Tick If in doubt, please contact us before you make the payment
See when we'll be upgrading our services, and you can also check if any of our services are experiencing issues