Service status

Our service status How are our services running?

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

 

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In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

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Service working normally.

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Service working normally.

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Service working normally.

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Service working normally.

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Service working normally.

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Service working normally.

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Tuesday 25th April

To ensure that we continue to provide you with a reliable service, we will be carrying out essential maintenance to our Cash Machines for approximately 45 minutes between 02:00am and 02:45am.

This means that commencing at approximately 02:00am:

All NatWest cash machines will be out of service. Access to cash and other services will not be available to all Debit and Credit cardholders.

NatWest Debit cardholders will not be able to use the cash machines of other financial institutions.

NatWest Credit cardholders will be able to use the cash machines of other financial institutions.

Between 02:00am and 04:00am a full suite of service options may not be available.

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