Our service status

How are our services running?

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

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Icon expand Planned system updates

 

 

In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

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Icon expand Websites

 

 

Service working normally.

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Icon expand Online Banking

 

 

Service working normally.

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Icon expand Mobile Banking

 

 

If you are an iPhone or iPad user and have updated to the latest version of the app, you will be asked to confirm your mobile number. This is part of planned improvements for the app. Please follow the on screen instructions and you’ll be able to access the app again.

If you are getting a message saying ‘Could not logon’, you will need to uninstall and re-install the app to be able to login. Once you re-install, please follow the on-screen instructions and select the ‘Existing User’ option on the ‘We recognise this number’ screen. We are really sorry for any inconvenience this may have caused you.

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Icon expand Payments

 

 

 

Service working normally.

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Icon expand Telephony

 

 

Service working normally.

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Icon expand Branch

 

 

Service working normally.

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Icon expand ATM

 

 

Service working normally.

 

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