Managing your NatWest mortgage - Mortgages - NatWest


Coming soon

We are going to make some exciting improvements to manage my mortgage, so what’s new?

  • New look and feel
  • Easier to navigate and use on your mobile or tablet
  • Easier to renew your mortgage
  • You will also be able to make lump sum overpayment and set up a direct debit
  • Remember you can still view all your mortgage details, change your bank account details and more
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Stay in Control

Easy way to manage your mortgage online

Manage your mortgage online and you will be able to:

Change your Payment Date


View your Current Balance

Change your Payment Bank Account


Check your last valuation amount

Set up an regular overpayment


Check your Loan to Value amount

Request a Certificate of Interest


View how your mortgage is made up

Switch to a new rate available to you


Check your Monthly Payment & due date

To manage your mortgage online you only need your mortgage account number, your surname, date of birth and the mortgaged property's postcode. It's that simple.

This service is available to customers who have taken their mortgage with us after October 2004 and it is available from 7am to 12am Midnight.  The information shown is updated overnight, so may not include any changes to your mortgage balance today.

Manage your mortgage How can we help you today?
View all NatWest mortgage customers FAQs Call us
How can we help? Call us

Call 0345 30 20 190



Opening hours: 
Mon-Fri 8am-8pm, Sat 9am-4pm, Sun 9am-4pm.
Excluding public holidays.
Calls may be recorded.

Customers with hearing and speech impairments can contact us by using

Minicom number 0800 917 0526

Add your signposting title here… Is it time to renew your NatWest mortgage?

Is your NatWest mortgage deal coming to an end or are you currently paying our standard variable rate?


No legal fees or credit checks 

No valuation required 

Overpayment allowance for residential only  

Receive your documents by post or email


View your deals
Changing your mortgage details Need help with your mortgage?

We are here to help you with your mortgage. If there's anything we can help with, please talk to us.


Making overpayments

You can overpay 10% of your mortgage balance each year. This will reduce the amount of interest you pay. If you make regular overpayments you may want to talk to us about your options

Changing your mortgage term

You can have a mortgage up to age 65, or age 70 if you can evidence that you have sufficient income post retirement.

Remember, if you increase your term you’ll pay more interest.

Transfer of title

If you want to add or remove other people to or from your mortgage, just contact us.

Trouble paying your mortgage?

You will find lots of helpful information  and our contact details on our dedicated ‘Trouble paying your mortgage’ page.

Need to set up a Direct Debit?

Download a 'Direct Debit Form' complete the details and return to us. We'll set this up so your mortgage payments automatically come out of your chosen account each month.

Manage your mortgage Tools to help you plan

How much can I borrow?

Find out how much you could borrow before you start looking for your new home.

Mortgage calculator - our mortgage rates

Use the mortgage calculator to view our rates and get a monthly repayment quote

Mortgage Overpayment Calculator

Use our overpayment calculator to see how much you could save by making either extra monthly payments or paying a lump sum to your capital repayment mortgage.

Protecting your money

We are a member of the Financial Services Compensation Scheme (FSCS). The Scheme can pay compensation to customers if they are eligible and the Bank is unable to pay claims against it. Compensation limits for Mortgage advice and arranging (for business conducted on or after 31 October 2004) - maximum £50,000 i.e. 100% of first £50,000 per person. Further information is available here  ( 650K PDF) or visit


Manage your mortgage How can we help?
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