Using your NatWest card abroad

Spending abroad explained

Using your card abroad

Using a NatWest VISA debit card is an easy and convenient way of paying for goods and services wherever you see the VISA logo.
You can also use your card worldwide to pay for goods and services and withdraw cash, just look out for the VISA logo shown on your card.
Your card is accepted at over 29 million retailers and 1 million cash machines worldwide. You also benefit from purchase protection when using your debit card to pay for goods and services. Charges apply for using your debit card abroad and for certain transactions in the UK.

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Tell us you're going abroad

Holidays are about being free to do what you want. Let us know at least 24 hours in advance so that we can reduce the likelihood of your debit or credit card being blocked and you should be able to spend freely without worrying.

Debit Cards

If you are signed up for Online Banking, you can log on and select 'Cards' from within the left hand menu to register your travel plans within 'Using your debit card abroad'. It only takes a few minutes. Alternatively pop into your local branch where our staff would be happy to help.

Visit Online Banking


Credit Cards

If you'd like to let us know you are going to use your credit card abroad, you can register your travel arrangements by calling our credit card service line where we will take you through enhanced security to ensure your cards remain as safe as possible.

Card Services

0370 3339091 (Overseas +44 870 333 9091)
Minicom: 0800 141 3999
Open 24 hours a day.
Calls may be recorded.

Mobile Banking app

Whether you are in a rush or just want to make the most of your downtime our mobile app lets you stay in touch with your finances at time that suits you. Plus, beyond checking your balance it's packed full of features to let you do your day to day banking:

Pay your bills and friends

Set up and manage standing orders

Manage and cancel Direct Debits

Log in using your fingerprint

Learn more about the app
Mobile app

App available on most smartphones to NatWest customers with Online Banking and a UK mobile number

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Get text alerts abroad

Text alerts are a simple way to keep you up-to-date with your account wherever you are.  Eligibility criteria applies to this service.

Set-up text alerts

Paying in Sterling abroad

When you use your card abroad, you can sometimes pay in sterling rather than local currency.  Paying this way is often more expensive than paying in the local currency as there could be a local charge. If you do pay in sterling, then the Non Sterling Transaction Fee on both NatWest debit and credit cards will not apply.  Please note that if you withdraw cash abroad or in the UK using your credit card, regardless of currency, then a 3% (min £3) cash fee will always apply.  

If you're withdrawing money from cash machines using your NatWest debit or credit card, make sure you know your daily withdrawal limit.  But remember, you'll need to know what your limit is when converted to the country's currency.

Our fees & charges

Transaction type Charges
Sterling cash withdrawals from any UK cash machine (ATM) No charge
Sterling cash withdrawals from any NatWest branch in the UK, the Channel Islands, Isle of Man or Gibraltar
Sterling cash withdrawals in the UK in any bank, travel agent, bureau de change or other outlet displaying the Visa logo
Purchase of foreign currency or travellers cheques in the UK**
Foreign currency withdrawal from any UK cash machine (ATM) We will charge a Foreign Cash Fee of 2% of the value of the transaction (minimum £2, maximum £5). We will also charge a Non-Sterling Transaction Fee of 2.75% of the value of the transaction.
Cash withdrawals or the purchases of currency or travellers cheques outside the UK If you elect for the transaction to be converted into Sterling at the point of sale or withdrawal, we will not charge a Non-Sterling Transaction Fee, however the transaction handler may charge you a separate fee.
Purchases made outside the UK (for example, purchasing goods in a shop) We will charge a Foreign Purchase Fee of 2.75% of the value of the transaction (minimum £1)
Purchases made anywhere in a foreign currency (for example, online/telephone purchases made in or outside the UK 

Where a charge in the table above is stated as a percentage, this is a percentage of the sterling transaction amount.

* We will not charge you for using your card at a cash machine (ATM) in the UK but other companies may charge a fee. You will be advised on screen about any charges before you withdraw.
**Standard commission rates apply.

Visa Payment Scheme Exchange Rate
If you elect for the transaction to be converted into Sterling at the point of sale or withdrawal, we will not charge a Non-Sterling Transaction Fee, however the transaction handler may charge you a separate fee.

Our handy guide to using your card abroad

On holiday, it's good to know all the costs of using your debit and credit cards before you touch down.
Our handy guide tells you everything you need to know about using your cards abroad. Print it, pocket it, relax.

Tips for going on holiday

Here are some tips we've found for planning a great holiday.  What are yours?

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Before you go

Remember to tell us you'll be abroad

Login to Online banking
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