Your Visa debit card
A convenient, simple & safe way to shop
Whether you're nipping to the shops or dashing off abroad your debit card can come in handy. As well as using your debit card to pay for goods & services online, over the phone or in shops, it can also be used to withdraw cash at ATM's.
To find out more about your debit card read our handy guides, and if you have any more questions please visit us or call us.
We issue Visa Debit cards with contactless technology to all eligible customers. Contactless allows you to pay for everyday essentials up to £30 a time, like a coffee, lunch, travel or a newspaper - in less than a second.
Using your Debit Card abroad
To use your Visa Debit card, just look for the Visa logo in retailers or on cash machines next time you are abroad, then use your card as normal.
Remember to let us know your travel plans when you’re travelling abroad.
Get an extra layer of security when you use your debit card online.
NatWest Secure provides added protection to internet purchases by allowing you to use a password to authenticate payments. This ensures that only the genuine cardholder is making the purchase, giving greater peace of mind.
You can now report your card as lost or damaged and order a new one Online
If your RBS debit card is stolen or you think you will need access to emergency cash and you want to report your credit card as lost or stolen , please call us straight away on:
0870 513 3550, Minicom 0800 404 6160 (accounts in Scotland)
0800 056 4386, Minicom 0800 068 1289 (accounts in England & Wales)
If your RBS debit card is lost or stolen and find yourself short of money, we can provide you with Emergency cash. Limits apply.
Please note: Emergency cash is only available over the phone and not if you cancel your debit card Online
Some of our accounts come with a wide range of extras. Find out what benefits come with your account and learn how to make the most of them.