What is my ID used for?
When you open a new account with us, we are required by law to ask you to prove who you are and where you live. This is to comply with money laundering regulations and to help stop criminals using financial products or services to move money around.
These security checks apply to both new and existing customers. As well as fulfilling our legal responsibility, we aim to help combat financial crime and protect you from criminals who might otherwise falsely use your name, without your knowledge.
Providing the right documents
How can you help?
If you have an existing current account with another bank or building society, please bring your Debit/Credit card with you as this can speed up the identification process. It may also help to provide your most recent account statement.
If you are applying for a student account, please supply three months' full bank statements.
For a current account with a debit card or overdraft facility, you may also need to provide proof of your income, for example, your most recent bank statement or three months' salary slips.
Don't have the right documents?
If you can't provide the ID we have requested, give us a call on 0800 200 400 (Minicom 0800 917 0526) to find out if there are any other documents we may be able to accept to open your new account.
Lines are open Mon to Fri 8am-8pm, Sat 9am-6pm (excluding bank holidays).
NatWest current accounts
Opening your account
Your application pack will contain your switching form and will detail the documents we need you to provide. You can provide this documentation in one of two ways:
- You can visit your nearest branch where your documents will be validated & certified
- You can post the required documents back to us with the application pack we will shortly send you in the post
As we accept a wider range of ID in branch, including both a full UK driving licence and current signed passport but do not accept these via post, most customers find it easier to complete the account opening process in branch.