Child gleefully watching TV with a shaggy dog

Reward Platinum

An account for you and your family

£18 fee per month  

Mobile & worldwide travel insurance   

UK car breakdown cover   

Earn 3% Rewards on selected household bills

Open a Reward Platinum account online Change your existing account

Change an existing account

Is this to be a sole or joint account change?

To apply, you need to be aged 18 or over and permanently resident in the UK.

All these great benefits for just £18 per month

Travel Benefits

Worldwide Travel Insurance

Worldwide travel insurance that covers you and your family for trips of up to 31 days. The policy also includes winter sports and £10 million medical expenses cover.

What you should know:

  • Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership
  • Your partner is the person you the account holder lives with at the same home address in a relationship, whether married or cohabiting
  • To include an additional party on your policy, or if you have a medical condition, please call 0345 609 0453 ( or Minicom number 03456 000 512) to confirm your premiums and cover. Lines are open 8am-8pm Mon-Fri, 9am-5pm Saturday, 10am-5pm Sunday and 9am to 5pm on bank holidays. We are closed on Christmas Day,Boxing Day, New Year's Day and Easter Sunday. Calls maybe recorded.
  • If anyone covered by the policy is aged 70 or over, there’s a £50 annual premium per person insured aged 70 or over
  • If you have an existing medical condition, you may have to pay an additional premium or accept that your cover may exclude certain conditions.
Travel Services
  • Up to 10% off the base price of holidays including cruises with a number of major tour operators
  • 10% discount on airport parking, UK airport lounge access, car hire, transfers, attractions and airport hotels
  • 10% discount on baggage allowance upgrades and in-flight meals on Thomas Cook Airlines
What you should know:
  • No credit card or booking fees
  • No limit to the number of times you may use the service
  • Charges apply to cancellations or changes to bookings.
Travel money

Get preferential rates on foreign currency from our Travel Money service – we’ll even deliver the money to your door.

What you should know:
  • Orders must be online or over the phone through membership services to receive preferential rates
  • Minimum order of £100 applies.

Protection Benefits

Mobile Phone Insurance

Your policy covers your mobile phone for loss, theft, accidental damage and if your phone stops working

What you should know:

  • The policy covers unauthorised calls up to £2,500 (inc VAT) for monthly contracts and up to £100 (inc VAT) for pay as you go customers
  • Covers account holders’ phones only
  • 2 phones are covered if you have a joint account
  • The replacement value per phone is unlimited (excluding cosmetic embellishments with precious metals, stones or crystals)
  • There is a £75 excess.
UK Car Breakdown Cover

Our partners, Green Flag will get you and your vehicle home, or to your preferred location, anywhere in the UK

What you should know:

  • Full national service - anywhere in the UK, including homecall
  • Cover for vehicles you own that are kept and registered at your home address
  • Anyone driving or travelling in the vehicle owned by you is covered too
  • Limited to 5 callouts in any 12 months
  • Doesn't cover any repair costs once the insured vehicle has been transported to a garage or repairer.

Lifestyle benefits                                    

National Trust family day passes


Discover some of Britain’s treasures with two family day passes each year at a selected range of National Trust sites.

What you should know:
  • Choice of over 300 places to visit
  • Each pass is valid for two adults and three children aged 5-17 (under 5’s do not count towards the three and incur no additional cost)
  • Includes car parking at a National Trust car park at no additional cost
  • Plus, get 20% off National Trust shops when you spend £20 or more at selected National Trust shops
  • You can also get an annual membership discount, call or go to membership services for details


2 for 1 or 50% off at thousands of restaurants UK wide.

What you should know:
  • Some restaurants may exclude tastecard use on Friday or Saturday evenings, Mother’s Day, Father’s Day, Valentine’s Day, the whole of December and potentially other “event” type days
  • Where restaurants offer 50% off they may limit the number of people; where restaurants offer 2 for 1 this does not include side dishes or extras
  • Some restaurants require the customer to book prior to arriving at restaurants.

Household Bills Reward Calculator

Tell us your average spend on household bills paid by Direct Debits
and we’ll show you how much you could earn per year.

3% Rewards  

on selected household bills paid by Direct Debit

  • NW-BroadBandPhone
  • NW-CouncilTax
  • NW-Electricity

This is available to all Reward, Reward Silver Reward Platinum & Reward Black accounts. For UK Residents Only. Fees from £3 per month apply.

Customers with Select Silver, Select Platinum, Black accounts or any personal current account as a NatWest Private Customer (excluding Basic Account, Step Account or current account mortgage products), who joined Cashback Plus before 5th October 2015 and are receiving 3% back on household bills paid by Direct Debit will continue to earn until the 31st December 2015.



  • Welcome to our Direct Debit Rewards calculator. We’ll show you what you could earn in a year

    NWReult-Direct Debit Icon


    In Rewards on household bills

    paid by Direct Debit

    We've pre selected popular bills. Feel free to make changes

    • Selection_BroadBand Phone-On

      Phone and Broadband

    • Selection_Council Tax-On

      Council Tax

    • Selection_Electricity-On


    • Selection_Mobile-On


    • Selection_Water-On


    • Selection_TV-On

      TV Package

    • Selection_Gas-On


  • NWReult-Direct Debit Icon


    In Rewards on household bills

    paid by Direct Debit

    Tell us your spend on the following household bills



    Phone and Broadband

    Reward Platinum – Current account rewards - NatWest £


    Council Tax

    Reward Platinum – Current account rewards - NatWest £



    Reward Platinum – Current account rewards - NatWest £



    Reward Platinum – Current account rewards - NatWest £



    Reward Platinum – Current account rewards - NatWest £


    TV package

    Reward Platinum – Current account rewards - NatWest £



    Reward Platinum – Current account rewards - NatWest £

Great! This is how much you could earn in Rewards on Direct Debits

This is how much you could earn

In total
£ on average per year*

Open a Reward Platinum account and start earning Rewards on household bills.

Apply for Reward Platinum

Not sure which account is right for you. Then compare our range.

Compare current accounts

How are Rewards calculated?

Council tax is calculated over 12 monthly payments, if you pay your Council Tax over 10 months you should take this into account or consider entering this yearly.

With the 3% Direct Debit offer, you’ll receive 3% in Rewards on every selected household bill paid by Direct Debit. Payments for services like maintenance, repairs and insurance won’t earn Rewards, for more information please see our exclusions. 5.00 Rewards = £5 when exchanged. If you’re not a NatWest current account holder, view our range of accounts.

* This figure is based on the amount you entered into the calculator. The actual figure could be higher or lower depending on the number and the value of your Direct Debits each month. 

Check which provider are eligible

Other ways to earn rewards


Contactless natwest payment

Also earn 1% on your Contactless purchases including Apple Pay, until 31st December 2015.

Participating retailers

Two women in taxi with shopping

Also earn at least 1% on qualifying purchases at our Reward partners.

More about our retailers

Reward credit card

Could you earn even more Rewards?

The Reward credit card could be the perfect partner for your Reward account. You can currently earn extra Rewards on your purchases in supermarkets (excluding their petrol stations).

You will also earn the same Rewards as you would if using your debit card. Plus, the credit card annual fee will be refunded if you have a Reward current account.

Representative 17.4% APR (variable)

Annual fee applies

To apply you must be earning over £10k p.a., be resident in mainland UK and over 18 years old.

Find out more

All these features come as standard

Phone and tablet natwest banking app
Bank on demand

We know life keeps you pretty busy. Access your account anytime with 24-hour UK call centres, Online Banking and our Mobile Banking app. Or visit one of our 1,500 branches.

App available on selected smartphones, to NatWest customers with Online Banking and a UK mobile number beginning 07.

More on ways to bank
Apple pay is here

Apple Pay is the new, easy and secure way to pay using your NatWest debit or credit card.

Use Apple Pay in store (iPhone 6, 6 Plus, 6S and 6S Plus or Apple Watch) and within apps (Phone 6, 6 Plus, 6S and 6S Plus, iPad Air 2, iPad Pro and iPad Mini 3 and 4).

Apple Pay is available on selected personal current accounts and NatWest MasterCard credit cards.

More on Apple pay
Apple pay with iphone
Dog chewing on NatWest debit card
Emergency cash

If your debit card is lost or stolen, our Emergency Cash service makes sure you can access your money from our ATMs (Limits apply).
More about Emergency Cash

Support when you need it

Emergency Cash

If your debit card is lost or stolen, our Emergency Cash service makes sure you can access your money from our ATMs. Simply call us and we’ll send you a code that’ll let you withdraw your cash.

If you’re an online or telephone banking customers, you can access up to £300.
If you’re not registered for these services, you can still get £60 to tide you over.

You need to have the money in your account to withdraw it & you'll need at least £20 in your account to use the service.

When you call we will ask some security questions, then provide a code that allows you to withdraw your money from any NatWest, RBS or Ulster cash machine.

Has your NatWest debit card been lost or stolen? Call us

An overdraft for a little breathing space

Your NatWest Reward Platinum account overdraft can give you access to additional money if you ever need it (subject to eligibility).
  • You can borrow up to an approved limit at any time, and increase your limit (subject to approval) or decrease it whenever you want
  • Only pay interest on what you borrow within your agreed limit (please note if you use your arranged overdraft by more than £250 you will be charged an Arranged Overdraft Usage Fee)
Unarranged overdrafts

If you go overdrawn without having an arranged overdraft (or if you go over your agreed limit), then you may be charged these fees:

  • An Unarranged Overdraft Usage Fee of £6 per day (if an unarranged overdraft of more than £10 is created on your account); or
  • An Unpaid Transaction Fee of £6 for each transaction we decide not to pay because you don’t have enough money available.
More about overdraft charges Read more about overdrafts
Other great features that come with this account


Contactless Debit Card

Mobile app pay your friends & bills

Text alerts


Add your signposting title here…

Switching to NatWest

Moving your banking to us is simple and hassle free.

Want to close your bank account at your old bank?

7 Day Current Account Switch Service:

  • Transfer your regular payments (Direct Debits, Standing Orders and Bill Payments) from your old account
  • Transfer any credit balance from your old account
  • Close your old account

Want to keep your old account?

  • We'll still transfer your regular payments (Direct Debits, Standing Orders & Bill Payments) within 7 days
  • We are reliant on the Direct Debit Originators to update their records. If the Direct Debit Originator tries to claim before this has happened, your old bank will return it as unpaid
  • Credit will remain in your old account and any future credit will be paid to this account

Move some of your Direct Debits

If you want to move just one Direct Debit from another bank you need to contact the supplier who you pay the direct debit to and provide them with updated details to take the Direct Debit from your NatWest bank account.

Learn more about the Current Account Switch Service
ID documents

Add your signposting title here…

What do you need to open an account?

Opening a new current account with us is easy.

If you're applying online, try and have a UK Passport or Driving licence to hand along with a working credit or debit card.

If you don't have these, don't worry. You can still apply online and we will ask you to provide other forms of ID and proof of address that we can accept.

Find out more about what documents we accept

Ready to apply for Reward Platinum?

Open a Reward Platinum account online Change your existing account

Change an existing account

Is this to be a sole or joint account change?

To apply, you need to be aged 18 or over and permanently resident in the UK.

Other ways to get in touch

Call us

If you would like to open a Reward account call us to find out more.

0345 030 3210

Helpful banking

Protecting your money

Protecting your money - FSCSYour eligible deposits with NatWest are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the £85,000 limit are unlikely to be covered.

Please note that the cover under the FSCS will reduce to £75,000 from 1 January 2016.  Please click here for further information or visit

Managing Your Reward Platinum Account

How to use your benefits

Your account gives you a load of extras to protect and entertain you and your family. As you're automatically registered, all you need to do is remind yourself of everything you get. Find out more about your benefits and how to claim. 

Reward Platinum benefits

Not the right account for you?

You can use our account comparison table to see the features, benefits and costs of our current accounts.

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