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Manage your credit card

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Manage your credit card

Easy ways to manage your credit card

What would you like to do today? You can manage your credit card whenever it's convenient to you and stay in control of your finances. Here's some of the things you can do:

Manage your credit card

Check your balance & transactions

Check your balance whenever you want and keep up to date on what you've spent using your credit card. 

You can get the most up to date view of your credit card online.

 

Log in to Credit Card Online Services
Check your balance & transactions

Manage your credit card

Check your balance & transactions

Check your balance whenever you want and keep up to date on what you've spent using your credit card. 

You can get the most up to date view of your credit card online.

 

Log in to Credit Card Online Services

Manage your credit card

View & download your PDF statements

Need to view your full credit card statement?

You can view 18 months worth of your credit card PDF statements securely online. With your PDF statement you can download, save and print it at your own convenience.

From online, you can control how you recieve your credit card statements. You can choose to recieve your statements online and stop paper statements, we will let you know when a new statement is ready to view. 

Log in to Credit Card Online Services
View & download your PDF statements

Manage your credit card

View & download your PDF statements

Need to view your full credit card statement?

You can view 18 months worth of your credit card PDF statements securely online. With your PDF statement you can download, save and print it at your own convenience.

From online, you can control how you recieve your credit card statements. You can choose to recieve your statements online and stop paper statements, we will let you know when a new statement is ready to view. 

Log in to Credit Card Online Services

Manage your credit card

Paying your credit card

You can make a payment to your credit card bill whenever you want. 

The easiest and most convenient way to pay your credit card is online, where you can choose how much you want to pay.

You can also pay your credit card using a monthly Direct Debit, to make sure you never miss when a payment is due. You can choose the amount you want to pay, making a minimum required payment, full or fixed amount.

There are many other ways to pay your credit card available to you as well. 

Log in to Credit Card Online Services
Paying your credit card

Manage your credit card

Paying your credit card

You can make a payment to your credit card bill whenever you want. 

The easiest and most convenient way to pay your credit card is online, where you can choose how much you want to pay.

You can also pay your credit card using a monthly Direct Debit, to make sure you never miss when a payment is due. You can choose the amount you want to pay, making a minimum required payment, full or fixed amount.

There are many other ways to pay your credit card available to you as well. 

Log in to Credit Card Online Services

Manage your credit card

Request a balance transfer

 

You can transfer the balance from another credit card or store card, to your NatWest credit card.

You can request balance transfers up to a total of 95% of your available credit limit, the minimum amount you can transfer is £100. 

Log in to Credit Card Online Services

 

Request a money transfer

 

You can use money transfers to send money from your credit card directly to your own or someone else's UK bank account. 

You can transfer money from your credit card up to a total of 50% of your available credit limit, the minimum amount you can transfer is £100. 

To arrange a money transfer, please contact Credit Card Services:

0370 333 9091 - Classic Customers

0370 333 1993 - Gold Customers

0370 909 3715 - Private Banking and Platinum Customers

(Overseas +44 1268 508 018)

Minicom: 0800 141 399

 

Lines are open 24 hours a day. Calls may be recorded. Cost of calls from overseas may vary.

Request a balance or money transfer

Manage your credit card

Request a balance transfer

 

You can transfer the balance from another credit card or store card, to your NatWest credit card.

You can request balance transfers up to a total of 95% of your available credit limit, the minimum amount you can transfer is £100. 

Log in to Credit Card Online Services

 

Request a money transfer

 

You can use money transfers to send money from your credit card directly to your own or someone else's UK bank account. 

You can transfer money from your credit card up to a total of 50% of your available credit limit, the minimum amount you can transfer is £100. 

To arrange a money transfer, please contact Credit Card Services:

0370 333 9091 - Classic Customers

0370 333 1993 - Gold Customers

0370 909 3715 - Private Banking and Platinum Customers

(Overseas +44 1268 508 018)

Minicom: 0800 141 399

 

Lines are open 24 hours a day. Calls may be recorded. Cost of calls from overseas may vary.

Manage your credit card

Manage your credit limit

You can take control and manage the your credit limt.

You can ask for your credit limit to be increased or decreased and given a decision instantly online. 

Log in to Credit Card Online Services
Manage your credit limit

Manage your credit card

Manage your credit limit

You can take control and manage the your credit limt.

You can ask for your credit limit to be increased or decreased and given a decision instantly online. 

Log in to Credit Card Online Services

Manage your credit card

Set up text & email alerts

Alerts are a great way to keep up to date and help you manage your credit card.

You can set up alerts to remind you when your payment is due or when your balance goes above a certain value. 

Log in to Credit Card Online Services
Set up text & email alerts

Manage your credit card

Set up text & email alerts

Alerts are a great way to keep up to date and help you manage your credit card.

You can set up alerts to remind you when your payment is due or when your balance goes above a certain value. 

Log in to Credit Card Online Services

Manage your credit card

Using your credit card abroad

If you're travelling abroad and plan to use your credit card to pay for things, let us know at least 24 hours in advance and you should be able to spend freely without worrying about your card being blocked.

Further help while you're away

Register your travel plans
Using your credit card abroad

Manage your credit card

Using your credit card abroad

If you're travelling abroad and plan to use your credit card to pay for things, let us know at least 24 hours in advance and you should be able to spend freely without worrying about your card being blocked.

Further help while you're away

Register your travel plans

Manage your credit card

Report your card lost or stolen

Once you’ve reported your card is lost or stolen, your new card will be with you within five working days.

To report your credit card lost or stolen, call us on:

0370 600 0459, Minicom 0800 917 0526 (accounts in England & Wales)

0370 010 0087, Minicom 0800 092 9098 (accounts in Scotland)

+44 1268 500 813 (if you're abroad)

 

Lines are open 24 hours a day. Calls may be recorded. Cost of calls from overseas may vary. 

Report your credit card lost or stolen

Manage your credit card

Report your card lost or stolen

Once you’ve reported your card is lost or stolen, your new card will be with you within five working days.

To report your credit card lost or stolen, call us on:

0370 600 0459, Minicom 0800 917 0526 (accounts in England & Wales)

0370 010 0087, Minicom 0800 092 9098 (accounts in Scotland)

+44 1268 500 813 (if you're abroad)

 

Lines are open 24 hours a day. Calls may be recorded. Cost of calls from overseas may vary. 

Manage your credit card

Update your personal details

If you need to update any of the personal details we hold for your credit card, you can review and manage them online.

From Credit Card Online Services, you can update your telephone numbers, home address and email address all for your credit card.

Log in to Credit Card Online Services

Please note:

This will only change your address for your credit card. If you have NatWest current and/or savings accounts you will need to update your address separately. Find out more about how to change your address for your current and savings accounts.

Update your personal details

Manage your credit card

Update your personal details

If you need to update any of the personal details we hold for your credit card, you can review and manage them online.

From Credit Card Online Services, you can update your telephone numbers, home address and email address all for your credit card.

Log in to Credit Card Online Services

Please note:

This will only change your address for your credit card. If you have NatWest current and/or savings accounts you will need to update your address separately. Find out more about how to change your address for your current and savings accounts.

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Manage your credit card any time or day

Have a NatWest bank account?

If you have any NatWest bank accounts, you can view and manage these together with your credit card online and on your mobile.

Log in to Online Banking

Check your balance and more with Mobile Banking 

 

Only have a NatWest credit card?

If you only have a NatWest credit card, you can manage these online and control your finances. 

Log in to Credit Card Online Services

 

Compare the features available for both Online Banking and Credit Card Online Services. 

Manage your credit card

Get more from your credit card

For NatWest YourPoints customers we have a dedicated website where you register with the YourPoints programme, find out how many points you have and, more importantly, spend them!

MasterCard customers can make great savings on some fantastic online deals.

By going to the MasterCard website you can catch up with their offers on travel, shopping and dining. What's more, Priceless London offers you exclusive offers just for MasterCard cardholders.

We are now issuing MasterCard credit cards with contactless technology to all eligible customers. Contactless allows you to pay for everyday essentials like a coffee, lunch, travel or a newspaper - in less than a second.

Set up your online account to manage your Cashback Plus Rewards and find out how to redeem your Rewards.

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Get top tips, ask questions and share your experiences

Join our Online Community where you can ask questions and share suggestions with other NatWest customers about our credit cards.

Join the conversation

Manage your credit card

How can we help you today?

Log in to Online Banking Log in to Credit Card Online Services
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