Existing customers

Managing your NatWest credit card

Register for Credit Card Online Services Register for Online Banking
coffee cup and app

Existing credit card customers

Managing your NatWest credit card

Keeping an eye on your NatWest credit card is simple.

You can use any of the following:

  • Credit Card Online Services
  • Online Banking
  • Our Mobile app (for existing NatWest current account holders)*
  • Telephone Banking (or speak to our Credit Card Customer Services Team)
  • Any NatWest branch
*The NatWest Mobile app is available to NatWest personal customers with a debit card, Online Banking and a UK mobile number starting 07. 
Find out the best way to manage your credit card

Existing credit card customers

Paying your NatWest credit card bill

It's important to make sure your credit card bill is paid on time. We offer a number of different ways to pay your monthly bill and make one-off payments. 

Existing customers

Getting more from your credit card

Whether you have a NatWest YourPoints credit card and want to know more about the YourPoints scheme or you simply would like to know about getting the most out of your card (including information on MasterCard offers).

NatWest YourPoints

Getting the most from your card

Lost and stolen credit cards

Report your credit card lost or stolen

To report your credit card lost or stolen, call us on:

0370 600 0459, Minicom 0800 917 0526 (accounts in England & Wales)

0800 056 4386, Minicom 0800 092 9098 (accounts in Scotland)

44 1268 500 813 (if you're abroad)

Once you’ve reported your card is lost or stolen, your new card will be with you within five working days.

Lines are open 24 hours a day. Calls may be recorded. Cost of calls from overseas may vary. 


Avoiding fees and charges

Helping you to pay your bill on time

Nobody likes paying fees & charges. Find out different ways to avoid them and keep your costs as low as possible. 

How to avoid fees and charges
woman in a coffee bar using laptop

Online Communities

Get top tips, ask questions and share your experiences

Join our Online Community where you can ask questions and share suggestions with other NatWest customers about our credit cards.

Join the conversation

Managing your card

Credit Card Online Services

Register now Register for Online Banking
Set Tab for lightbox