Things to watch out for
Keep up to date with the latest scams and how to avoid them by visiting our web pages. You can also visit MillerSmiles for more information on recent phishing scams.
Customers can be targeted by unscrupulous fraudsters, and sometimes told not to trust bank staff. These fraudsters may offer exciting 'investment opportunities' or maybe offer to undertake unsolicited building work on your home, so beware.
-We will never ask you to enter your full PIN or password when logging into Online Banking
-We will never ask you for more information such as your account number, card number or address when logging into Online Banking
-We never ask you to use your Card Reader when you log into Online Banking
Look out for these scams
Fake anti-virus software
Beware of fake anti-virus adverts
Fake anti-virus software (also known as scareware) is often promoted via online adverts which falsely warn users their computer's security has been compromised. They then offer downloadable software that promises to clean up the infected computer.
As well as paying for this fake software, once it's downloaded it is often used to steal personal information from your computer.
Remember: Protect yourself by using anti-virus software from a reputable company such as Trend, Kaspersky, Panda, Norton or Mcafee.
Watch out for offers of one-off payments
Sometimes fraudsters will approach people offering one-off payments or a series of payments in return for their account details. This is because they want to use your account to 'launder' money that's been obtained from illegal activities, without you knowing that they are fraudsters and that what they are asking you to do is illegal. Approaches are normally made by spam emails, adverts on genuine recruitment websites, instant messaging and newspaper adverts.
Advance fee scams
Had a letter about a large sum of money?
These scams involve emails or letters sent out offering people a large reward if they help to transfer a large sum of money.
The emails or letters often say the money has come from bribes, government accounts or is unclaimed money from someone who has recently died. They ask you to send your bank details and pay an 'advance fee' to complete the deal. If you pay the advance fee you then don't receive any money in return, and you have no way of getting your money back.
If it sounds too good to be true, it probably is!
There are a number of investment scams offering huge potential gains, but in reality the investments may not even exist.