Sight | NatWest

NatWest Accessibility Sight

Sight

We're working to become more accessible with the Royal National Institute of Blind People

NatWest Accessible Debit Card
Add your signposting title here… The accessible debit card

So what's different about the accessible debit card?


It has been specially designed to be easier to use if you're blind or partially sighted.

The card has several features:

  • A series of raised dots so you'll know whether the card is a debit or savings card.

  • A carved out notch on the side of the card, so you can work out which way to insert your card into a cash machine or card reader

  • On the back of the card, telephone numbers have been increased in size by 50%.

Find out more & order your accessible debit card

Other features to make us more accessible

In Branch

We are improving our branches to make access easier for everyone. Expand to find out more

We are improving our branches to make access easier for everyone. For example, we are improving lighting levels and fitting handrails to steps. Where possible, all of our new and refurbished branches have been designed with the following features:

  • Automatic or power assisted doors

  • Layout and signage designed with suitable colour contrast to assist our partially sighted customers

Cash Machines

We've added accessbility features to our cash machines and have more on the way. Expand to find out more.

All of our cash machines have audible tone prompts after each key depression. The keyboards on our new cash machines also have the following features:

 

  • Raised dot on the number 5

  • Coloured keys for 'entry' and 'error'

  • A depression in the middle of the keys making the keys easier to press

What's next?

We will be installing cash machines that can talk! We'll update this as soon as there's more news and timescales.

Correspondance

For customers with visual impairments we provide the several services free of charge. Expand to find out more.

For customers with visual impairments we provide the following services free of charge:
 

  • Statements and general correspondence produced in Braille, large print or on audiotape

  • Brochures produced in Braille, large print or on audiotape

  • PIN numbers provided in Braille

Our Website

We're working to make our website more accessible we currently have features to help you use our website. Expand to find out more.

Our website has keyboard shortcuts, these can be accessed on a computer by using the following keys on the following browsers:
 

Chrome
Alt on Windows
Ctrl + ⌥ Opt on Mac
 

Firefox & Safari
Alt+Shift on Windows
Ctrl+⌥ Opt on Mac
 

Prior to IE8

Alt + Access Key focused on the element along with Enter to activate
 

IE8 and above

Alt on windows. For Links you need Alt + Access Key focused on the element along with Enter to activate
 

Access key letter Action

H Load home page
A Load accessibility page
N Skip to the main navigation of a page
S Skip to the main content of a page
 

The website should work with the accessibility options in IOS and Android on Tablet and mobile. The website should also work with all major screen reader software.

 

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